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New 24/7/365 Tech Support offered.

 

   

Offering Tech Support 24/7/365 via text, phone or email

Have you been down and out with your electronics not working, Cable box keeps locking up, Internet seems slow or your network seems to have slowed down some, well give us an email or a call at techsupport@pachawaii.com808-824-3495, 24/7/365 availability, 30-minute response time.

As systems get more and more complicated and businesses come and go you can count on our 26yrs in the industry to get your systems back up and running 24 hrs a day, 7 days a week, 365 days a year. Yup anytime you have an issue just reach out to us at techsupport@pachawaii.com, or call 808-824-3495 and we will be glad to help. If the line is busy just send us an email as well we will get right back to you one way or the other.

We are dedicated to the ongoing service and support of equipment and training of our clients.

Service is our full-time job.  We provide:

  • 24/7/365 availability, 30-minute response time
  • Email or phone (text support coming soon)
  • 70+% of support requests are resolved over the phone or email.

Our technical assistance center is comprised of PAC employees that are among the most capable and certified experts in the industry. These experts will guide you through preliminary trouble shooting, remote diagnosis, testing and resolution.

  • Superior Response Time 24/7/365 availability, 30-minute response time
  • Real Time Problem Diagnosis and Resolution

Our directResponse Support program ensures end to end support across the full life-cycle of collaborative technology ensuring maximum system up time, efficient end user operation and expert network assistance.

  • U.S. Based Technical Assistance Centers
  • Available 24/7 Technical Support 30-minute response time
  • Scheduled End User Training and on site troubleshooting and tech support when needed.

Don’t let your electronics frustration get the best of you or your system. Contact us today at techsupport@pachawaii.com808-824-3495 24 hrs a day, 7 days a week, 365 days a year. We will answer your calling.

Posted in: Commercial Automation, Company News, Home Audio Distribution, Home Audio Distribution Kauai, Home Lighting Control, Home Monitoring, Home Theater System, Smart Home Automation, Smart Home Automation Kauai HI

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1 Comment

  1. Bert Sams April 28, 2017

    What are your pricing plans and how does/could this work? We have needs where we call for initial troubleshooting at our facility in Kihei and if needed, request you come onsite if phone support doesn’t; resolve. We re sort of doing this with you now but a defined plan/contract may help prioritize us for quicker response if needed.

    Thanks, Pat.

    reply

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