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Our Company Earns Coveted HTA Luxury Certification

As Your Smart Home Installer, We Provide Unparalleled, Certified Service for Your Maui, HI Home!

Certified for Luxury
The Pacific Audio and Communications team is pleased to announce that the HTA, or Home Technology Association, has distinguished our company within the high-end space by awarding us an HTA Luxury certification. HTA Certification elevates standards of professional excellence for smart home installer smart home installer firms, and we’re proud to have obtained this level of certification. We feel this accomplishment proves our ability to provide a higher standard of service for our Maui, Hawaii customers.

It’s Your Home: Choose Wisely
When you trust a company to enhance your home, the installation firm you choose directly impacts your quality of life. The Home Technology Association, an objective, third-party organization, guides homeowners to the most trustworthy, technically capable, and customer-focused integrators. When you hire a company who has been evaluated and certified to meet the HTA’s stringent standards in luxury living, you are guaranteed to get home technology that you will enjoy for years to come. Keep reading to find out how this certification benefits our customers.



SEE MORE: 3 Elements to Look for in a Smart Home Company
Distinct Advantages
Currently, the HTA standardizes excellence in the industry: they set the bar and only certify companies who meet all requirements. We’re not trying to brag, but only about 10% of smart home installer companies receive an HTA distinction. The three criteria necessary for achieving this honor include 1) Technical Ability, 2) Customer Service and 3) Industry Expertise. We are proud to provide exemplary service in all three of these categories.

More specifically, certified companies have a few competitive edges on other companies of their kind. For example, you’ll find strong business rankings; solid financial history; reputable, enterprise-quality network installations; background-checked technicians; ongoing support plans; and multiple endorsements within other companies of this caliber. Curious about what the “Luxury” part of our certification means for you? Read on!

What Luxury Certification Means
Specifically, meeting HTA’s “Luxury” criteria means that we’ve proven ourselves to homeowners who appreciate the finer things in life. Pacific Audio and Communications customers typically own large, high-value homes that they continue to improve and innovate with home automation systems. They probably have scrupulous design tastes in decor and architecture that they don’t want to compromise with conspicuous wiring. There’s also a good chance our clients have demonstrated their interest in superior audio and video technology by adding a media room or home theater.

Installations with this many details to consider take time. Usually, the updates in the luxury home category are expansive projects that can take several months to complete and involve meticulous, design-oriented requests. We’re prepared for anything and always ready to put our most painstaking effort forward for clients.

The Best for Your Investment
In short, our customers expect and deserve a boutique, bespoke experience when creating their dream homes, and we can’t wait to show you how certifiably excellent business practices, service and expertise can transform your Hawaii home. Ready to explore the possibilities? You can start by contacting us here or send us a chat below.
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3 Things to Look for in a Smart Home Company

3 Things to Look for in a Smart Home Company

Make Sure You’re Getting the Reliability and Performance You Need

On our blog, we’ve talked a lot about the many benefits of smart home automation – energy efficiency, convenience, comfort, property value, etc. But deciding that you want the benefits of a smart home is the easy part. The struggle for many homeowners is finding a smart home company that will do the job right. With so many contractors in the Honolulu, HI area, how can you know for sure which one is the right fit for your needs? There are a lot of factors to consider, but here are three key characteristics you should look for.

1.   Appropriate Licensing

Effective July 1st, a new ordinance in Hawaii requires all AV contractors in the state to have an electrical journeyman’s license. This licensing helps to ensure that the person working on your smart home project has the skill and knowledge to do the job right.

Unfortunately, there isn’t a good process in place to track down and stop smart home installers who are operating without a license. The good news is that all licenses are kept on record, and you can easily check to see if the company you’re considering has the appropriate licensure by visiting Hawaii’s Professional & Vocational Licensing website.

2.   Experience

If you’re relying on a contractor who has never done AV or automation work before, you’re simply not going to get high-quality work. A smart home automation system needs to be installed seamlessly into your home and work great both now and in the future. Here are some ways to assess experience level:
  • Find out how long they’ve been in business
    • A company that has been around for more than a decade likely knows what they’re doing
  • Ask to see work samples
    • A picture is worth a thousand words. If they can’t provide you with examples of previous work, it might be because they don’t have any. Of course, you can also assess the quality of the installation from the imagery.
  • Ask for references
    • If previous customers are happy with the smart home company’s work, they’ll have no problem putting in a good word.

3.   Insurance

Just like with an electrician, roofer, or plumber, it’s not a good idea to hire a smart home company that is not insured. Your smart home installer will be working with electrical wiring and components, and in the unlikely event that there is an accident or injury, it’s not worth the risk of having to pay for it yourself. Instead, choose a company with appropriate insurance, and you can rest easy knowing that everything is covered.

SEE ALSO: Why Building a Strong Infrastructure for Your Smart Home Pays Off
When you find a quality company for smart home automation, you’ll have the assurance that your home will be taken care of for years to come. At Pacific Audio & Communications, we do every smart home installation to the best of our abilities. Our low voltage contractors are licensed, insured, and experienced. We also provide 24x7x365 tech support for all of our clients.

If you’d like to learn more, please contact us today by calling 808-386-5963 or filling out this quick form.

 
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